According to the quantitative analysis of the result got by the sampling survey about the extent of customers satisfaction

sequence of all sub-branches′ extents of customers satisfaction by the scores

and a comprehensive evaluation on the extent of the whole province customers satisfaction are given.Based on the theory of analytic hierarchy process

a comprehensive evaluation set is established.The method of fuzzy comprehensive evaluation is incorporated to educe the grades of each evaluation criteria.Five grades are evaluated and the results are changed into centesimal grade.The whole province′s extent of customers satisfaction and a sequence of all sub-branches′ scores are given.The model reflects the customers′ attitudes to the enterprise

and it has great practical significance in the widely existing problems of other evaluation related fields.